In one line
CPA (Cost Per Action) is the cost of one desired action — a signup, a purchase — calculated as spend ÷ conversions.
Why it matters
Where CPI tells you the cost of getting an install, CPA tells you the cost of getting a real, valuable action. Most campaign optimization ultimately converges on lowering CPA.
Finding the cause when CPA is high
CPA is a downstream result. The upstream metrics — CPM, CTR, CVR — usually explain why: expensive impressions, weak clicks, or poor post-click conversion.
Go deeper
Where to look first when CPA spikes is covered in Lowering CPA.