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Which customers have recovered acquisition costs?

Compare refund-adjusted RFM, cohort contribution and sustained cost recovery. Declare the observation window or study design before running. The result includes denominators and leaves unidentified quantities uncomputed.

Required data: Transaction ID · Order ID · Customer ID · Transaction timestamp · Net revenue after discounts/refunds · Variable cost · Currency code

Observed contribution is not future LTV. Check earlier history and unrecovered or immature customers.

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Do new users stay and pay?

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